2011-12 Organizational Assessment and Feedback Report, By Mark L. Blazey, Ed.D.
Copyright 2011, Quantum Performance Group, Inc.
Originally published by Quantum Performance Group, Inc. in the United States of America ISBN: 0-9657708-4-2

National Council for Performance Excellence (NCPE) administers the Organizational Assessment and Feedback Report under an exclusive agreement with Quantum Performance Group, Inc. For more information about other services, call National Council for Performance at (802) 655-1922; or visit us on the web at

State and Local Award Programs – NCPE partners with state and local Award Programs and other partners in order to provide the organizational self-assessment to customers within their location. NCPE is a third party administrator of the assessment. Our partners include: Alliance for Performance Excellence, Colorado Performance Excellence, Iowa Quality Center, Lincoln Foundation for Performance Excellence, Michigan Quality Award, Minnesota Council for Quality, Quantum Performance Group, Inc, International Management Technology, Inc., Vermont Council for Quality, Washington State Quality Award,  and Wisconsin Forward Award.

Baldrige National Quality Program. The organizational assessment instrument is based on the Malcolm Baldrige National Quality Award Criteria for Performance Excellence. The author wishes to recognize the hard work and dedication of the entire Award Office staff led by Dr. Harry Hertz. Their efforts are making a significant difference in the quality of life and business competitiveness in the United States. For more information about other services, call Baldrige National Quality Program at (301) 948-3716; E-mail:

No part of this assessment may be reproduced or utilized in any form or by any means, electronic or mechanical, including photocopying, recording, or by any information storage and retrieval systems, without permission in writing from Quantum Performance Group, Inc. or National Council for Performance Excellence.

Inquiries should be addressed to Quantum Performance Group, Inc., 3336 Fallbrook Park, Canandaigua, NY 14424 or National Council for Performance Excellence, 480 Hercules Drive, Colchester, Vermont 05446