2011-12 Organizational Assessment and Feedback Report, By Mark L. Blazey, Ed.D.
Copyright 2011, Quantum Performance Group, Inc.
Originally published by Quantum Performance Group, Inc. in the United States of
America ISBN: 0-9657708-4-2
National Council for Performance Excellence (NCPE) administers
the Organizational Assessment and Feedback Report under an exclusive
agreement with Quantum Performance Group, Inc. For more information about other
services, call National Council for Performance at (802) 655-1922; or visit us
on the web at www.performanceexcellence.com
State and Local Award Programs – NCPE partners with
state and local Award Programs and other partners in order to provide the
organizational self-assessment to customers within their location. NCPE is a
third party administrator of the assessment. Our partners include: Alliance for
Performance Excellence, Colorado Performance Excellence, Iowa Quality Center,
Lincoln Foundation for Performance Excellence, Michigan Quality Award,
Minnesota Council for Quality, Quantum Performance Group, Inc, International
Management Technology, Inc., Vermont Council for Quality, Washington State
Quality Award, and Wisconsin
Baldrige National Quality Program. The organizational assessment
instrument is based on the Malcolm Baldrige National Quality Award
Criteria for Performance Excellence. The author wishes to recognize the hard
work and dedication of the entire Award Office staff led by Dr. Harry Hertz.
Their efforts are making a significant difference in the quality of life and
business competitiveness in the United States. For more information about other
services, call Baldrige National Quality Program at (301) 948-3716; E-mail:
No part of this assessment may be reproduced or
utilized in any form or by any means, electronic or mechanical, including
photocopying, recording, or by any information storage and retrieval systems,
without permission in writing from Quantum Performance Group, Inc. or National
Council for Performance Excellence.
Inquiries should be addressed to Quantum Performance Group, Inc., 3336 Fallbrook
Park, Canandaigua, NY 14424 or National Council for Performance Excellence, 480
Hercules Drive, Colchester, Vermont 05446